Attention spans are on the floor. Competition is going through the roof. Today, if you want to grow your sales online, you can't afford to cut corners on your e-commerce website.
We've spent most of the last 10 years turning e-commerce websites into fast, secure, online sales machines - it's our specialty.
We have a genuine e-commerce background. So we know how to move customers through your site towards a purchase and we understand every aspect of online retail, from ePOS systems, warehousing and payment methods to PCI compliance, tax and shipping.
From a huge multi-vendor store to a transition from a local store to an online shop, we have the features you need to make your life easy with simple stock control, user friendly interface and a range of features designed to make you save time and make life easier.
Here's how we do it...
The front-end of your e-commerce site needs to look stylish and distinctive as well as being user-friendly and, most importantly, do a damn good job of converting browsers into customers. It needs to be mobile-responsive, search engine-optimised and flexible, to allow for growth. It may also need to work across different selling channels, like Amazon, eBay and Etsy, integrate with different vendors and have more than one storefront.
We can do all that and more.
The back-end needs to pull its weight too, with user friendly, yet advanced, product management and smart functionality for marketing, stock control and reporting.
So we use CS-Cart. It’s the best system we've come across as it has built-in scalability to future-proof your business as you grow. It's more flexible than most platforms and has more features straight out the box.
We also use WooCommerce. It’s better suited to smaller, simpler websites which rely heavily on rich content but still want to sell some products.
Because we're experts in digital marketing, we make your needles move by increasing speed, enhancing user experience, laser-targeting SEO keywords and creating enticing call-to-actions.
We are designers too, so we customise your store front(s) to match your brand persona and make sure everything that's on sale is on show and easy to find. We're also not penned in by standard e-commerce layouts — we excel at the remarkable and the never-been-done-before.
All our sites come with abundant features to help you increase sales, with add-ons for email marketing, social media and flexible promotions.
Your site needs to flex across different devices and browsers for that seamless shopper experience. It also needs to adapt to new inventory, markets and apps... and grow as you grow.
Do you need more encouragement to improve your customer service efforts? 86% of customers are willing to pay up to 25% more to get a better customer experience.RightNow via Receiptful
83% of the more than 5,000 consumers said they consistently needed some type of support during their online shopping. 31% of them need online support immediately while 40% of them require assistance within five minutes.LivePerson via Receiptful
You may consider adding live chat to your online store’s customer service strategies: 31% of online shoppers from both the US and UK say they’d be more likely to purchase after a live chatBoldChat via Receiptful
Here’s something to encourage you to compete by value, not by price: By the year 2020, customer experience will overtake price and product as the key brand differentiator.Customers 2020 Report via Receiptful
Got a question? Need a little advice? Or maybe you'd like to work with us? We don't bite. In fact, we'd be thrilled to hear from you.